أجنحة الإغاثة والسلام
منظمة أجنحة الإغاثة والسلام

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Get in Touch With Wings of Aid & Peace

Thank you for your interest in Wings of Aid & Peace (WAP).

Whether you are seeking general information, exploring a potential partnership or looking for information about our humanitarian work, please use the appropriate contact channel below.

We aim to direct enquiries to the relevant area of the organization while protecting privacy, confidentiality and sensitive information.

GENERAL ENQUIRIES

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For general information about Wings of Aid & Peace, our programmes, public resources or institutional activities, please contact: General Enquiries info@wapglobal.org When contacting us, please provide enough information for your enquiry to be understood and directed appropriately. Please do not send highly sensitive personal, safeguarding or case information through the general enquiries address.

PARTNERSHIP ENQUIRIES

Explore Collaboration With WAP

WAP welcomes appropriate enquiries from organizations interested in exploring potential humanitarian, institutional or technical collaboration.
Partnership enquiries may relate to:

For partnership enquiries:

An enquiry, meeting or discussion does not establish or guarantee a formal partnership.
Formal partnerships are subject to appropriate review, due diligence, agreement and authorization.
Sensitive safeguarding, PSEA, fraud, whistleblowing or serious misconduct reports should not be submitted through the ordinary contact form when a dedicated reporting mechanism is available.

BEFORE YOU SUBMIT

Protect Your Information

Please avoid including unnecessary sensitive personal information in a general enquiry.

Do not submit information such as:

Information submitted through the website should be limited to what is reasonably necessary for the purpose of the enquiry.

PRIVACY NOTICE FOR CONTACT FORMS

How We Use the Information You Provide

Information submitted through WAP contact forms may be used to:

Personal information should be handled in accordance with WAP’s applicable privacy information and data-protection practices.
RESPONSE TO ENQUIRIES

Directing Messages Appropriately

WAP seeks to review legitimate enquiries and direct them to the appropriate organizational function.

WAP seeks to review legitimate enquiries and direct them to the appropriate organizational function.

Response times may vary depending on:

Submitting a message does not guarantee an immediate response.

SAFEGUARDING & PSEA REPORTS

Sensitive Concerns Require Appropriate Channels

Safeguarding and Protection from Sexual Exploitation and Abuse (PSEA) concerns require confidential and appropriate handling.
WAP should maintain dedicated reporting arrangements for sensitive concerns as its operational systems are established.
Once formally approved and tested, the website should clearly provide the appropriate safeguarding and PSEA reporting channels.
Until an authorized mechanism is confirmed, the website should not publish invented email addresses, telephone numbers or reporting contacts.

CHILD SAFEGUARDING CONCERNS

حماية الأطفال

Concerns involving the safety or wellbeing of a child require particular care.

Any dedicated child safeguarding reporting mechanism published by WAP should be:

Sensitive child information should never be displayed publicly.

FRAUD & CORRUPTION REPORTING

حماية الموارد الإنسانية

Suspected fraud, corruption, bribery, theft, conflicts of interest or serious misuse of WAP resources should be reportable through an appropriate organizational mechanism. Once established, WAP should publish clear information explaining how such concerns can be reported safely. Confidential investigation information should not be submitted through ordinary public enquiry channels unless specifically directed.

الإبلاغ عن المخالفات والتحدث بجرأة

Raising Serious Concerns

WAP seeks to support appropriate mechanisms through which serious organizational misconduct can be reported.

Whistleblowing arrangements should provide clear information about:

Dedicated whistleblowing contact information should be published only after the mechanism has been formally established.

سوء سلوك خطير
انتقام
مخاوف الإبلاغ عن المخالفات
شكاوى البرنامج
COMPLAINTS & FEEDBACK

Help Us Listen and Improve

WAP values feedback from people and communities connected to its humanitarian activities.

قد تتضمن الملاحظات:

As WAP programmes become operational, appropriate feedback and complaints mechanisms should be communicated directly to affected communities and, where appropriate, through the website.

Submitting a legitimate complaint should not negatively affect a person's appropriate access to humanitarian assistance.

MEDIA & COMMUNICATIONS

Public Information Requests

Media, researchers and other stakeholders seeking public information about WAP may submit an enquiry through:

info@wapglobal.org

Requests involving interviews, official statements, photography, programme visits or use of WAP materials may require appropriate organizational authorization.

WAP should not provide confidential beneficiary, safeguarding, personnel, security or protected organizational information in response to public information requests.

CAREERS & APPLICATIONS

Careers & Application

Current employment opportunities should be published through the Careers section of the website.

Current employment opportunities should be published through the Careers section of the website.

Current employment opportunities should be published through the Careers section of the website.

VOLUNTEERING

العمل التطوعي

Approved volunteer opportunities should be published through the Volunteer section when available.

Visitors should use the application process specified for the relevant opportunity rather than sending unnecessary personal documents through the general contact form.

TENDERS & PROCUREMENT

Supplier and Procurement Enquiries

Supplier and Procurement Enquiries

Suppliers should follow the submission and clarification instructions contained in each official procurement notice.

Suppliers should follow the submission and clarification instructions contained in each official procurement notice.

01

DONATION & SUPPORT ENQUIRIES

Supporting WAP

Information about approved ways to support WAP should be provided through the Support Our Work section.

Financial contributions should be made only through officially approved payment mechanisms.

WAP will never require donors to disclose payment-card PINs, online banking passwords or similar private credentials.

02

RESOURCE & DOCUMENT REQUESTS

Find Public Information

Before requesting a document, visitors are encouraged to explore the WAP Resource Library.

The Resource Library may contain approved:

If a public document cannot be located, a general enquiry may be submitted.

03

OFFICIAL WEBSITE

Verify WAP Online

Verify WAP Online

WAPGlobal.org

Visitors should exercise caution with websites, messages or accounts claiming to represent WAP without appropriate verification.

Official social media channels should be linked from the WAP website only after they have been verified and approved.

04

OFFICE INFORMATION

Verified Locations Only

Before requesting a document, visitors are encouraged to explore the WAP Resource Library.

Public office information may include:

Sensitive operational locations, staff accommodation or security-related information should not be published

Official Statement

Communication With Purpose

WAP seeks to maintain communication that is accessible, professional and respectful while protecting privacy, confidentiality and sensitive information. Please select the contact channel most appropriate to your enquiry.

الحماية والوقاية من الاستغلال والانتهاك الجنسيين

Dedicated reporting channel to be displayed once formally established.

Fraud & Whistleblowing

Dedicated reporting channel to be displayed once formally established.

الوظائف

Use the Careers section for currently advertised vacancies.

Tenders

Use the Tenders & Procurement section for current opportunities.

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Communication With Purpose

WAP seeks to maintain communication that is accessible, professional and respectful while protecting privacy, confidentiality and sensitive information.